Our team of professional uniformed Security Officers is able to support any kind of environment: Retail Shopping Malls, Office Buildings as well as Mixed Use complexes. For other types of establishments like Condominiums, Apartments or Hotels, our services are amplified by the provision of specially trained concierge personnel.
The following is a fragment of the Standard and Specialized Training Programs we provide:
Orientation / Induction Training
Going above and beyond the requirements set out by the Ministry of Public Safety and Security, this is a comprehensive introduction / re-introduction to the Security field including First Aid/CPR/WHMIS – Mandatory for all new hires
Customer Service
Involves recognizing and understanding customer expectations and candidly trying to provide the highest standards of service – to the brink of exceeding expectations.
On Site Training
Following our Orientation/Introduction all of our officers will receive complete onsite training on a regular basis, this includes but is limited to Site Policies/Procedures, Post Orders, Access Control, Patrols, and Emergency contacts and procedures – Mandatory for all new permanent placements.
Quality Academy
For each and Every staff Member involved we implement a standard Quality Improvement Process –
Supervisor Training
Ensures an effective partnership between Optimum Security and the client, always remembering that they act as a representative of Optimum Security.
Continuous Improvement
A program designed to obtain professionalism and develop team building with regards to the Security Officer – demonstrating the tools necessary to stay on track and/or get back on track.
Concierge/Condominium
CPO (Certified Protection Officer)
is Federally Recognized by the Canadian Government as a Professional Designation, which is designed to conform to the requirements set by the Canadian General Standards Board.
Security Services Act
BST Training
Feel Free to Contact Us:
Metro Vancouver Security Training Programs
Optimum Security Inc.
Suite #101 - 8825 120 Street
Delta, British Columbia V4C 6R6
Phone: (604)-644-9229
Fax: (604)-648-9771
Email:info@optimumsecurity.ca